ALL ORDER CANCELLATIONS MUST BE IN
WRITING WITHIN 24 HOURS OF ORDER SUBMISSION.
NO RETURNS AFTER PRODUCT IS SHIPPED
UNLESS DAMAGED IN SHIPMENT. ALL SALES ARE FINAL.
Defective products are usually exchanged by the manufacturer.
Contact the technical support center listed in your product
literature.
We will accept upgrade exchanges if the product has not been
opened or grant store credit.
IF WE DO ISSUE AN RMA FOR RETURN AFTER PRODUCT IS SHIPPED AND
GRANT A REFUND THERE WILL BE a $25 or 25% INSPECTION / RESTOCKING
FEE, WHICHEVER IS LARGER. SHIPPING WILL ALSO BE DEDUCTED FROM THE
CREDIT APPLIED.
SHIPPING COSTS ARE NOT REFUNDABLE.
IF FREE SHIPPING WAS OFFERED THE SHIPPING COSTS ENCOUNTERED BY
COMPANY WILL BE CHARGED TO THE ORDER BEING RETURNED WITH A$25 or 25%
RESTOCKING FEE.
SPECIAL ORDERS, BULK BID ORDERS, IN OFFICE/HOME SERVICE ORDERS
MAY NOT BE CANCELED AFTER ORDER IS SUBMITTED DUE TO NATURE OF
SPECIAL ORDERS.
SPECIAL ORDERS MAY TAKE LONGER TO DELIVER DUE TO ON DEMAND AND/OR
CUSTOM CONFIGURED SYSTEMS AND PRODUCTS.
Defective Product:
Defective product is rear. In all cases that damage has occurred
in shipment or is defective out of the box, we will replace it.
IMPORTANT:
You must first contact the manufacturers tech support center to
determine the unit is defective and obtain a RMA# for return if it
is.
DO
NOT under
any circumstances return an order to us without first requesting and
being issued a Return Merchandise Authorization # (RMA) for tracking
purposes.
We
will not be responsible for any merchandise returned without a RMA #
on the outside container issued by us. It is best to ask UPS to
include the RMA on the shipping label which they will be happy to
do.
All returns must be package in a
shipping container. The factor box we ship in is meant for one
shipping not two. If you ship a second time in the factory box
chances are it will not hold up. Additional damages in shipping will
void the return.
Once you obtain an RMA ship the
product back to us by UPS. Email the UPS tracking to
support@buy-webtv.com
and I will ship the replacement within 24 hours.
Limitation of Liability.
THE COMPANY DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH
HEREIN, INCLUDING ANY LIABILITY FOR PRODUCTS NOT BEING AVAILABLE FOR
USE OR FOR LOST OR CORRUPTED DATA OR SOFTWARE. THE COMPANY WILL NOT
BE LIABLE FOR LOST PROFITS, LOSS OF BUSINESS OR OTHER CONSEQUENTIAL,
SPECIAL, INDIRECT OR PUNITIVE DAMAGES, EVEN IF ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY THIRD PARTY
EXCEPT AS EXPRESSLY PROVIDED HEREIN.
Applicable Law; Not For Resale or Export.
Customer agrees to comply with all applicable laws and regulations
of the various states and of the United States. Customer agrees and
represents that it is buying for its own internal use only, and not
for resale. Any export of Products by Customer is subject to
applicable U.S. export regulations and will be Customer's sole
responsibility.
Service and Support.
Product service and support are available from the product
manufacturer according to the terms of each manufacturer's warranty.